Build AI Tools People Actually Trust and Use
AI UX Strategy for Products People Trust
AI is powerful.
But if users don’t understand it, trust it, or know how to use it, it fails.
I help teams design AI-powered products that feel clear, human, and usable in the real world.
Through focused audit sprints and UX strategy, I identify friction in AI tools and turn complexity into clarity.
Services include:
AI UX Audit Sprints
Chatbot Conversation Flow Redesign
Accessibility + Plain Language Reviews
If you're building or refining an AI product, I’ll help you ensure it works — not just technically, but experientially.
Let’s build something people actually use.
AI UX Audits
An AI UX Audit Can Help You:
Increase user trust and adoption
Reduce confusion in AI outputs and workflows
Improve onboarding and first-use experience
Align AI behavior with real user expectations
Identify accessibility and plain-language gaps
What’s Included:
Heuristic review of AI flows and user journeys
Prompt and output clarity analysis
Conversation flow evaluation (for chatbots or agents)
Accessibility and plain-language assessment
Prioritized recommendations with actionable next steps
Conversation Design
Conversation Design Can Help You:
Improve clarity in chatbot and agent interactions
Reduce user drop-off and frustration
Increase task completion and engagement
Strengthen tone, trust, and transparency
Align AI responses with brand voice and user needs
Services Include:
Conversation flow mapping and restructuring
Prompt and response refinement
Tone and voice alignment
Edge case and failure state review
Clear escalation and handoff strategies
Accessibility Reviews
Accessibility Reviews Can Help You:
Make AI outputs easier to understand
Improve usability across literacy levels
Support inclusive, human-centered design
Reduce legal and compliance risk
Build credibility and user trust
Services Include:
Plain-language evaluation of AI outputs
Readability and cognitive load analysis
Accessibility review of flows and messaging
Inclusive language recommendations
Clear, prioritized improvement roadmap
Contact
Feel free to contact me with any questions.
Email
info@mycybrarianconsulting.com